Exploring the Antecedents of Organizational Citizenship Behavior in Indian Higher Education: A Study of Academicians in Kolkata

Abstract

This study addresses the underexplored area of Organizational Citizenship Behavior (OCB) in Indian higher education; a topic extensively researched in corporate settings but often overlooked in academia. We investigate how Organizational Commitment (OC), Workplace Spirituality (WS), and Self-Transcendence (ST) influence OCB among university faculty in Kolkata. Employing qualitative methods, our research uncovers key psychological and organizational factors driving these voluntary actions and proposes a conceptual model based on our interpretations. Ultimately, this work offers a much-needed focussed and culturally relevant perspective to the broader discussion on OCB.